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Stories That Stick: How Storytelling Can Captivate Customers, Influence Audiences, and Transform Your Business by Kindra Hall

• Stories That Stick: How Storytelling Can Captivate Customers, Influence Audiences, and Transform Your Business
• Kindra Hall
• Page: 240
• Format: pdf, ePub, mobi, fb2
• ISBN: 9781400211944
• Publisher: HarperCollins Leadership

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Overview

The moment you take control of your stories, you take control of your business and your life. You keep hearing how story is the latest-and-greatest business tool, and that storytelling can do everything—from helping leaders better communicate to motivating sales teams and winning customers away from competitors. But what stories do you need to tell? And how do you tell them? In Stories That Stick, Kindra Hall, professional storyteller and nationally-known speaker, reveals the four unique stories you can use to differentiate, captivate, and elevate: the Value Story, to convince customers they need what you provide; the Founder Story, to persuade investors and customers your organization is worth the investment; the Purpose Story, to align and inspire your employees and internal customers; and the Customer Story, to allow those who use your product or service to share their authentic experiences with others. Telling these stories well is a simple, accessible skill anyone can develop. With case studies, company profiles, and anecdotes backed with original research, Hall presents storytelling as the underutilized talent that separates the good from the best in business. She offers specific, actionable steps readers can take to find, craft, and leverage the stories they already have and simply aren’t telling. Every person, every organization has at least four stories at their disposal. Will you tell yours?

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TELEASISTENCIA SANITARIA de ELENA FERNANDEZ PEREZ

Ficha técnica

• TELEASISTENCIA SANITARIA
• ELENA FERNANDEZ PEREZ
• Número de páginas: 86
• Idioma: CASTELLANO
• Formatos: Pdf, ePub, MOBI, FB2
• ISBN: 9788490510711
• Editorial: ALCALA GRUPO EDITORIAL
• Año de edición: 2013

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Overview

Al mismo tiempo, se ha convertido en un novedoso nicho de empleo, desde el que se reclaman profesionales bien formados para desarrollar una tarea tan necesaria como delicada. Se pretende mostrar, precisamente, cuáles son las características de los usuarios de estos servicios, así como el tipo de dispositivos con los que se trabaja en ellos, presta una especial atención a las técnicas de comunicación y afrontamiento de problemas con las personas que reciben teleasistencia, la atención y gestión de llamadas entrantes, así como la emisión y gestión de llamadas salientes en el Servicio de Teleasistencia. El presente libro desarrolla el módulo formativo perteneciente al Certificado de Profesionalidad Gestión de Llamadas de Teleasistencia, que se incluye en la Familia Profesional de Servicios Socioculturales y a la Comunidad cuyos contenidos formativos se han desarrollado conforme a los que aparecen recogidos en el Real Decreto 1697/2011, de 24 de diciembre.

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All for One: The Alex & Eliza Trilogy. Melissa de la Cruz

All-for-One-The-Alex-Eliza.pdf
ISBN: 9780525515883 | 400 pages | 10 Mb

• All for One: The Alex & Eliza Trilogy
• Melissa de la Cruz
• Page: 400
• Format: pdf, ePub, fb2, mobi
• ISBN: 9780525515883
• Publisher: Penguin Young Readers Group

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Building a Life Worth Living by Marsha M. Linehan

• Building a Life Worth Living
• Marsha M. Linehan
• Page: 384
• Format: pdf, ePub, mobi, fb2
• ISBN: 9780812994612
• Publisher: Random House Publishing Group

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The Severed Moon: A Year-Long Journal of Magic by Leigh Bardugo

• The Severed Moon: A Year-Long Journal of Magic
• Leigh Bardugo
• Page: 368
• Format: pdf, ePub, mobi, fb2
• ISBN: 9781250207746
• Publisher: Imprint

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La Pire. Personne. Au monde pan Douglas Coupland

Caractéristiques

• La Pire. Personne. Au monde
• Douglas Coupland
• Nb. de pages: 360
• Format: Pdf, ePub, MOBI, FB2
• ISBN: 9791030700084
• Editeur: Au Diable Vauvert
• Date de parution: 2015

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Raymond Gunt, antihéros détestable et sans morale, est un pauvre type. A quarante ans, il fait fuir les femmes, n'a aucun ami, vit dans un appartement crasseux et mène une carrière de cameraman médiocre. Parti travailler sur le tournage d'une célèbre téléréalité américaine, réalisée sur une île perdue au beau milieu de l'océan Pacifique, Raymond s'attend à couler des jours paisibles. Mais il en ira autrement et les catastrophes les plus saugrenues se multiplient...
Acerbe, sociétale, humoristique, l'oeuvre de Douglas Coupland, sous forme de carnet de notes, aborde les difficultés de vie de la génération X, la saturation des médias, l'absence de valeurs religieuses et l'instabilité économique. Le lecteur est confronté à l'abjection humaine - impudence, violence morale, misogynie, xénophobie, etc. Un farce dans la veine de Toutes les familles sont psychotiques, avec de goût pour l'absurde de David Foster Wallace.

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60 jours pour devenir adjoint administratif territorial principal de 2e classe - Catégorie C pan Bernard Blanc, Philippe Blanc, Denise Blanc, Philippe-Jean Quillien

Caractéristiques

• 60 jours pour devenir adjoint administratif territorial principal de 2e classe - Catégorie C
• Bernard Blanc, Philippe Blanc, Denise Blanc, Philippe-Jean Quillien
• Nb. de pages: 432
• Format: Pdf, ePub, MOBI, FB2
• ISBN: 9782340030985
• Editeur: Ellipses Marketing
• Date de parution: 2019

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Vous voulez devenir adjoint administratif principal de 2e classe dans la fonction publique territoriale ? Pour vous accompagner dans votre préparation des quatre ou cinq épreuves du concours : français, tableau numérique, entretien avec le jury, épreuve pratique de bureautique et, le cas échéant, interrogation orale spécialisée ou langue vivante étrangère, cet ouvrage vous aidera à vous organiser dans le temps de façon méthodique , en 60 jours.
Pour chaque jour, une fiche de révision à étudier et/ou des exercices à faire avant d'en étudier le corrigé. Des conseils méthodologiques et pratiques pour toutes les épreuves obligatoires ou facultatives. Des évaluations régulières avec des sujets de concours récents.

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The Girl on the Balcony: Olivia Hussey Finds Life after Romeo and Juliet by Olivia Hussey

• The Girl on the Balcony: Olivia Hussey Finds Life after Romeo and Juliet
• Olivia Hussey
• Page: 336
• Format: pdf, ePub, mobi, fb2
• ISBN: 9781496717085
• Publisher: Kensington

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Star Wars : L'ascension de Skywalker - Le guide visuel pan Pablo Hidalgo

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• Star Wars : L'ascension de Skywalker - Le guide visuel
• Pablo Hidalgo
• Nb. de pages: 200
• Format: Pdf, ePub, MOBI, FB2
• ISBN: 9782017088530
• Editeur: Hachette Pratique / Hachette Heroes
• Date de parution: 2019

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Produit en collaboration avec Lucasfilm, voici le guide complet de Star Wars : L'Ascension de Skywalker, l'incroyable chapitre final de la saga de la famille Skywalker.

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Le matin des magiciens - Introduction au réalisme fantastique pan Louis Pauwels, Jacques Bergier

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• Le matin des magiciens - Introduction au réalisme fantastique
• Louis Pauwels, Jacques Bergier
• Nb. de pages: 627
• Format: Pdf, ePub, MOBI, FB2
• ISBN: 9782070361298
• Editeur: Gallimard
• Date de parution: 2012

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Ce livre n'est pas un roman, quoique l'intention en soit romanesque. Il n'appartient pas à la science-fiction, quoiqu'on y côtoie des mythes qui alimentent ce genre. Il n'est pas une collection de faits bizarres, quoique l'Ange du Bizarre s'y trouve à l'aise. Il n'est pas non plus une contribution scientifique, le véhicule d'un enseignement inconnu, un témoignage, un documentaire, ou une affabulation. Il est le récit, parfois légende et parfois exact, d'un premier voyage dans des domaines de la connaissance à peine explorés.

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